FUNCTION
PROBLEM
The coffee is too lightly
coloured or too weak.
The coffee dispenses too
slowly.
Your tea is not hot enough or
too hot.
Using
The steam nozzle on your
steam
machine seems to be partially
or completely blocked.
No steam comes out of the
steam nozzle.
Steam is leaking from the drip
tray grid.
Using
The machine does not request
maintenance
descaling.
There is few flowing through
coffee nozzle during descaling.
Some ground coffee has found
its way into the drip tray.
After emptying the coffee
grounds collector, the warning
message is still displayed on
the screen.
CORRECTIVE ACTION
Avoid using oily, caramelized or flavoured coffee
beans. Check that the coffee bean is dispensing
correctly and that nothing is obstructing the
sensor. Decrease the volume of the preparation
and increase the strength of your drink. Push the
grinding fineness adjustment cursor to the left
to make the grounds finer. Make the drink in two
cycles by using the 2 cups function.
Push the fineness of grind adjustment cursor
to the right to make the ground coffee coarser
(according to the type of coffee used). Run one or
several rinsing cycles. Run a machine clean (see
section 12).
Increase or reduce the hot water temperature in
the Settings menu.
Dismantle the nozzle from its support using the
dismantling key (figure F4). Replace the support
without the nozzle. Start the rinse cycle for the
One Touch Cappuccino block to remove any
remaining deposits. Clean the steam nozzle and
ensure that the opening of the nozzle is not
obstructed by the remains of milk or limescale. Use
the cleaning needle if necessary (figure F5).
Ensure that the steam nozzle is not blocked. See
The steam nozzle on your machine seems to be
partially or completely blocked above. If this does
not work, empty the water tank and remove the
Claris filter temporarily. Fill the water tank and
run steam cycles (5 to 10) consecutively into a
container until you obtain a continuous jet of
steam. Put the filter back in the tank and come
back to use regular water.
Depending on the type of preparation, steam may
escape from the drip tray grid.
The descaling cycle is requested after a large
number of recipes.
During descaling, several actions are in progress in
the appliance, without permanent flowing through
nozzle.
A small amount of ground coffee may settle in the
drip tray. The machine is designed to evacuate any
excess ground coffee so that the percolation zone
remains clean.
Correctly replace the coffee grounds collector and
follow the instructions on the screen. Wait at least
6 seconds before replacing them.
58
FUNCTION
PROBLEM
The water tank has been filled,
but the warning message is
still displayed on the screen.
The appliance complies with European
directives 2014/35/EU, 201/30/EU and
2009/125/EU.
At the end of its life, this product must
not be disposed of in normal household
waste but must instead be delivered to a collec-
tion point for recycling electrical and electronic
appliances. The materials are recyclable in
accordance with their labelling. Reuse, recycling
and other ways of reutilizing old appliances
make an important contribution to protecting
our environment. Please ask your local authori-
ties for information about the appropriate dis-
posal point.
Think about protecting the environment!
Your appliance contains valuable raw materials
that can be recycled. Therefore, please hand in
your appliance at a collection point in your city
or municipality.
Subject to change
CORRECTIVE ACTION
You may not have put enough water for the
product to detect the water level, fill completely
the tank.
Check that the tank is installed correctly on
the device. The float at the bottom of the tank
should move freely. Check and unblock the float if
necessary.
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