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FAQ
Errors
The battery indicator
does not light up when
charging.
Charging too slow.
LED lights of the multi-
surface brush do not work.
The lithium-ion battery pack contains substances that are hazardous to the environment. Before
disposing of the vacuum, please remove the battery pack, then discard or recycle it in accordance
with local laws and regulations of the country or region it is used in.
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE
as in directive 2012/19/EU) which should not be mixed with unsorted household waste.
Instead, you should protect human health and the environment by handing over your
waste equipment to a designated collection point for the recycling of waste electrical and
electronic equipment, appointed by the government or local authorities. Correct disposal
and recycling will help prevent potential negative consequences to the environment and
human health. Please contact the installer or local authorities for more information about
the location as well as terms and conditions of such collection points.
Possible Causes
The charger does not plug
into the vacuum well.
The battery is charged
and switches to Sleep
Mode automatically.
If the problem persists
after ruling out the above
two possibilities.
Battery temperature is
too low or too high.
LED lights are damaged.
Solutions
Check whether the charger
is properly plugged into
the vacuum.
The vacuum runs
normally.
Please contact the after-
sales department for
maintenance.
Wait until the battery's
temperature returns
normal, then resume use.
Please contact the
aftersales department for
maintenance.
EN
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