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CLEANING THE APPLIANCE
• The appliance must not be immersed in water. Do not
place the base (C) under running water.
• After use, unplug the appliance.
• Clean the bowl immediately after use. You can use
the automatic "auto-clean" program to pre-wash your
bowl.
• Remove the bowl from the base by taking the handle in
one hand and pressing the unlock button on the bowl
(B3) (see Fig. 11).
• Place the bowl on a flat surface.
• Unlock the lid by turning it to the right. Remove the lid
carefully. (see Fig. 1-2).
• The parts of the lid (seal, underside of the lid and lid)
can be dismantled. Once the parts have cooled down,
unclip the underside of the lid from the lid by pressing
the two pins on the lid while pulling the underside of
the lid (see Fig. 13).
• Take care when handling the blade attachment as it
has extremely sharp edges.
• Once the parts have cooled down:
– dismantle the blade by unscrewing the ring
(cf. Fig. 12.1) under the bowl, taking care not to cut
yourself.
– Clean the bowl, blades and accessories using a
sponge and warm soapy water.
• Rinse each of the parts under running water.
• In the event of limescale in the bowl or any marks, use
the rough side of a sponge soaked in white vinegar if
necessary, or cleaning products suitable for stainless
steel.
• For food stuck in the bowl, soak for several hours with
water, detergent and scrape off any residue where
required using the spatula (D4) or with the rough side
of a sponge.
• Clean the base (C1) using a damp cloth. Dry off
carefully.
• For easier cleaning, please note that the lid assembly
and accessories are dishwasher-safe, with the exception
of the bowl and the blade. (see Fig. 15).
• The accessories, detachable blade and lid components
may become slightly discoloured when certain
ingredients are used, (curry, carrot juice etc.). This does
not pose a risk to your health and will not affect the
operation of your appliance.
• Before reusing your bowl assembly (B), always ensure
that the electrical contacts under the bowl are clean
and dry.
• To ensure that the blade attachment (B1) does not
become damaged, avoid soaking it in water for too
long.
STORING THE APPLIANCE
To make it easier to store your appliance, place the inner
steam basket into the bowl and the two mixing accessories
and whisk into the steam basket and close the lid.
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WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
PROBLEMS
CAUSES
Volume of ingredients is too large.
The sealing gasket is missing.
The sealing gasket is damaged or worn.
Leakage via the lid.
Wrong accessory.
The underside of the lid is missing.
The seal (B2) is not in the right position.
The seal (B2) is worn.
Leakage via the bowl.
The locking ring is not correctly locked.
This may occur the first time you use the
Smell coming from the
appliance, or if the motor becomes overloaded
motor.
due to the volume of ingredients being too
high, or pieces being too hard or too large.
The blades are struggling
Pieces of food are too large or too hard.
to turn.
"E1" is displayed.
Product failure.
The bowl is not on the base or is not properly
"E2" is displayed.
installed on the base.
"E3" is displayed.
The lid is not properly locked.
The appliance has overheated. The appliance
"E4" is displayed.
has been used too intensively or with too many
ingredients.
"E5" is displayed.
The temperature sensor has overheated.
"E6" is displayed.
Product failure.
"E7" is displayed.
Scales failure.
Screen is off.
Appliance is on standby.
Is your appliance still not working?
Contact an approved service centre (see the list in the service booklet).
SOLUTIONS
Reduce the amount of ingredients.
Position the sealing gasket (A4) on the underside of
the lid (A3) and clip that onto the lid (A2) (see Fig. 16).
Change the seal, contact an authorised service centre.
Check that you are using the recommended accessory.
Important: do not exceed speed 4 with the whisk
attachment or speed 1 with the mixer attachment.
Clip the underside of the lid with its seal in place to
the lid.
Position the seal correctly.
Contact an approved service centre.
Lock the ring properly. (see Fig. 18-1 and 18-2).
Allow the motor to cool down (around 30 minutes)
and reduce the volume of ingredients in the bowl.
Reduce the size or volume of ingredients. Add liquid.
Report this to the after-sales service centre,
specifying which error is displayed.
Lift the bowl off the base and replace it correctly with
its lid locked.
If the fault persists, report this to the after-sales
service centre, specifying which error is displayed.
Lift the bowl off the base, lock the lid in place
correctly and place the whole thing back on the
base. If the fault persists, report this to the after-sales
service, specifying which error is displayed.
Let the appliance rest for 30 minutes, then turn it off and
back on again using the main switch (0/1). Reduce the
amount of ingredients in the bowl. If the error reappears
soon, increase the rest time or reduce the volume of
ingredients further. If the fault persists, report this to the
after-sales service, specifying which error is displayed.
Let the appliance cool down for 30 minutes, then turn it
off and back on again using the main switch (0/1). Make
sure that you cook the ingredients with a minimum of
fat or water, depending on the recipe. If the problem
persists, take the appliance to the after-sales service
centre, specifying which error is displayed.
Report this to the after-sales service centre,
specifying which error is displayed.
Report the appliance to the after-sales service centre,
specifying which error is displayed.
Press the "Start/Stop" button (C5) to exit this mode. If
the problem persists, take the appliance to an after-
sales service centre.
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