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Problem
Water droplets are
forming inside the
appliance.
Drawers can only be
closed with great
difficulty.
The ice maker is not
making ice cubes.
Customer Service
Before you call Customer Service, see the chapter
entitled "Before Calling for Service".
After checking according to the chapter entitled
"Before Calling for Service", additional help can be
requested by calling the Bosch Customer Service
center, 1-800-944-2904 (toll-free), from anywhere in
the USA. In Canada contact your Bosch Customer
Service or call 1-800-944-2904.
Note down the following information about your unit so
that you have it ready and can be better assisted if
you require help or Customer Service.
Dealer name
Address
Telephone number
Purchase date
Model number (E number)
Serial number (FD number)
Type
24
Possible cause
Humidity is too high or doors have been
opened frequently.
The door seals are not tight.
The drawer has not been inserted
correctly.
The drawer rails are dirty.
The ice maker is switched off.
The appliance is not being supplied with
water.
The water connection line has kinks in it.
Water pressure is too low.
The ice storage box is not inserted
correctly.
The water connection is installed
incorrectly.
Corrective action
Do not open doors as frequently or do not
keep them open too long.
Check the door seals and foldaway door bar;
if necessary, clean or correct position.
Insert the drawer correctly.
Clean the drawer rails.
Switch on the ice maker.
Have a qualified technician check the water
connection.
Shut off the water supply. Straighten out the
kinks. Have damaged water connection lines
replaced with original manufacturer parts.
Have the water pressure checked.
Insert the ice storage box correctly.
If the water connection is not installed
correctly, this can cause low water pressure
and can damage the appliance.
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