Problem encountered
The coffee is cold.
Coffee pours out in drops.
Pod holding tray locked.
The button is not working and
the relevant LED is off.
Contact Lavazza Customer Service for any problem or failure not included in the above list.
TROUBLESHOOTING
Possible causes
» Coffee pours out in drops,
water circuit clogged.
» The machine has limescale
build-up.
» Faulty capsule.
» Pump working improperly.
» Spout/water circuit clogged.
» The machine has limescale
build-up.
» Tank not inserted correctly.
» Mechanical blocking.
Solution
» Run the machine washing cycle.
» Descale the machine.
» If the problem remain please contact Lavazza
Customer Service.
» Replace the capsule.
» Check for abnormal noise of the machine.
» Clean the coffee dispensing spout
(see MAINTENANCE AND CLEANING).
» Descale the machine.
» If the problem remain please contact Lavazza
Customer Service.
» With the machine turned on, insert the water
tank correctly and wait until the white light in the
SWITCH-ON/ STAND-BY SUPPLY button stops
flashing and becomes steady
» If the problem remain please contact Lavazza
Customer Service.
» Try to power the machine off by disconnecting the
power plug for 10 seconds then reconnect it.
Power the machine on and check the correct
operation of button.
» If the problem remain please contact Lavazza
Customer Service.
33
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