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Unable to charge battery.
Slow recharge.
The robot does not
return to the base for
recharging.
Abnormal noise during
cleaning.
Unable to connect to
Wi-Fi.
72
The self-emptying base is not switched on: check that both
ends of the power cable are connected and check that the
indicator lights are on.
Check that the charging terminals of the self-emptying base
and the robot vacuum cleaner are not dirty and clean them
with a dry cloth if necessary.
Make sure that the charging terminals of the robot vacuum
cleaner touch the charging terminals of the self-emptying
base.
In high or low temperature environments, the robot vacuum
cleaner automatically reduces charging speed to prolong
battery life.
The charging terminals may be dirty: clean them with a dry
cloth.
There are too many obstacles near the self-emptying base:
move the base to an accessible area.
The robot vacuum cleaner is too far away from the self-
emptying base: manually take the robot to the self-emptying
base.
The main brush, mop roller, side brush, or drive wheels may be
clogged or blocked by foreign objects; switch off the robot and
remove the obstruction.
If the omnidirectional wheel becomes dusty or entangled
during cleaning, clean it.
The Wi-Fi function is not active: reset the Wi-Fi and try again.
Poor Wi-Fi signal: make sure the robot vacuum cleaner is in an
area with good Wi-Fi reception.
Wi-Fi connection is abnormal: reset the Wi-Fi and download
the smartphone app for reconnection.
The Wi-Fi connection is interrupted. Check that the home
router is well configured.
Contact the customer service of your Wi-Fi network provider to
solve the problem.
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