STEINEL Professional product you have
purchased is 5 years in each case from the
date on which the product was purchased.
Within the scope of warranty cover, we
shall not bear your expenses accruing from
subsequent fulfillment nor shall we bear your
expenses for removing the defective product
and installing a replacement product.
Statutory rights accruing from defects,
gratuitousness
The warranty cover described here shall be
applicable in addition to the statutory rights of
warranty – including special consumer protecti-
on provisions – and shall not restrict or replace
them. Exercising your statutory rights in the
event of defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded
from this warranty.
In addition to this, the warranty shall not cover:
– any wear resulting from use or any other nat-
ural wear of product parts or any deficiencies
in the STEINEL Professional product that are
attributable to wear caused by use or other
natural wear,
– any improper or non-intended use of the
product or any failure to observe the operat-
ing instructions,
– any unauthorised additions, alterations
or other modifications to the product or
any deficiencies attributable to the use of
accessory,
– supplementary or replacement parts which
are not genuine STEINEL parts,
– any maintenance or care of products that
is not carried out in accordance with the
operating instructions,
– any attachment or installation that is not
in accordance with STEINEL's installation
instructions,
– any damage or loss occurring in transit.
Application of German law
The warranty shall be governed by German
law excluding the United Nations Convention
concerning the International Sale of Goods
(CISG).
Making claims
If you wish to make a warranty claim, please
send your product complete and carriage paid
with the original receipt of purchase, which
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must show the date of purchase and product
designation, either to your retailer or directly to
us at STEINEL (UK) Ltd. – 25 Manasty Road,
Axis Park, Orton Southgate, GB-Peterborough
Cambs PE2 6UP United Kingdom. For this rea-
son, we recommend that you keep your receipt
of purchase in a safe place until the warranty
period expires.
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