TROUBLESHOOTING GUIDE
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center
prior to continuing use.
WARNING:
TO REDUCE THE RISk OF PERSONAL INjURY - UNPLUg BEFORE CLEANINg OR SERVICINg.
!
!
PROBLEM
POSSIBLE CAUSE
Vacuum won't run
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker.
3. Thermal Protector activated.
Dust escaping
1. Dirt cup full.
from vacuum
2. Dirt cup not installed correctly.
3. Hose not installed correctly.
4. Rinsable and/ or Filter made
with HEPA media not installed
completely.
Vacuum is
1. Carpet height setting is
difficult to push or
incorrect.
won't move
forward
Turbo Tool brushroll
1. Too much pressure being
won't turn
applied to tool.
2. Blockage.
3. Low vacuum suction.
Smoky/burning
1. Belt broken or stretched.
smell detected
2. Brushroll is clogged.
Cleaner tools won't
1. Hose clogged.
pick-up
2. Dirt cup full.
3. One or both filters are clogged.
4. Release handle/wand to actuate
internal valve.
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are
easily replaced and readily available from an authorized Royal
the model number and manufacturing code when requesting information or ordering replacement parts. (The model
number appears on the bottom of the cleaner.)
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
1. Empty dirt cup.
2. Review Dirt Cup removal & replacement.
3. Review Hose installation.
4. Review Filter Removal and Cleaning.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned.
1. Continue using tool applying light pressure.
2. Remove blockage. Page 30.
3. Check items under "Turbo Tool How to Clean"
1. Replace brushroll belt.
2. Clear/ remove debris from brushroll.
1. Remove hose and tools; remove obstruction.
2. Empty dirt cup.
3. Remove both filters and clean.
4. Pull handle up and out of unit.
Dealer. Costs of any
®
Dealer or retailer. Always identify your cleaner by
®
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TABLE OF CONTENTS
TABLE DES MATIÈRES
ÍNDICE
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4-10
Consignes de sécurité
Instrucciones de Seguridad
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14
Descriptions de l'appareil
Características
How to Assemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 15-16
Assemblage
Cómo Ensamblar
How To Operate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 17-19
Utilisation de l'appareil
Cómo Funciona
Hose and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 20-24
Utilisation Du Tuyau Et Des Accessoires
Usos Para La Manguera Y Accesorios
general Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 25-33
Entretien général
Mantenimiento general
Troubleshooting guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 34-36
guide de dépannage
guía de Solución de Problemas
3