Before You Call Gaggenau Customer Support For Service - Gaggenau MW 420 620 Manual De Instrucciones

Before you call Gaggenau customer Support for Service

Please check the following before calling for service. It may save you time and expense.
problem
1 Part or all of Microwave
Built-in Drawer does not
operate.
2 Food in Microwave Built-in
Drawer is not heated.
3 Microwave Built-in Drawer
light does not work.
4 Touch controls will not
operate.
5 Display flashes.
6 Steam from the vent
possible cause
z z
Power cord of Microwave Built-in
Drawer is not completely con-
nected to the electrical outlet.
z z Power outage.
z z Fuse/circuit breaker doesn't work.
z z
Microwave Built-in Drawer is in
Demo Mode.
z z
No power to the appliance.
z z Drawer controls improperly set.
z z
Drawer is in Demo Mode.
z z
Light bulb is loose or burned out.
z z
Panel Lock is on.
z z Power failure.
z z
During microwaving, steam may
come from the right side of the
vent.
Solution
z z
Make sure the power cord is tightly con-
nected to the outlet.
z z Check house lights to be sure. Call your
local electric company for service.
z z Replace the fuse or reset the circuit breaker.
z z
See page 15 for how to cancel Demo Mode.
z z
See Solution for Problem 1.
z z Check if the controls have been properly set.
z z
See page 15.
z z
Call Gaggenau Customer Support for
service. Always have the complete model
number and FD number available prior to
calling.
z z
See page 14 to unlock.
z z Touch STOP/CLEAR pad and reset the
clock. If the microwave oven was in use, you
must reset the cooking function.
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