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Trouble Shooting
For safety, please observe the following points.
+ When trouble occurs, turn the power OFF immediately and contact your dealer.
If smoke comes out of this unit or a bad odor or strange noise comes out, continuing to use
the unit can cause a fire or electrical shock. Turn the power OFF immediately, unplug the
power cord from the outlet and contact your dealer.
* Absolutely do not remove the rear cover.
There are parts at high voltage inside, so touching them can cause an electrical shock.
Leave inspection, adjustment and cleaning of the interior to your dealer.
+ Do not put anything inside the casing.
If liquid or a foreign object should get inside accidentally, immediately turn the power OFF,
unplug the power cord from the outlet and contact your dealer. Continuing to use the unit can
cause a fire, electrical shock or breakdown of the unit.
If trouble occurs with the display unit, perform the following checks and take the indicated
action; if the trouble persists, please consult with your dealer.
power cord / plug
There is no display.
power switch
signal cable
The power saving function might
have acted (if so the pilot LED
will be yellow).
Check that the active input is
selected, See Page 13, Signal.
The mode is not registered.
Plug the power cord into the outlet correctly.
Press the power switch,
Connect the signal cable correctly.
Release the power saving function by operating
the mouse or keyboard,
For additional details please read the Operation
Manual of the hardware you are using.
The image is too large or too small, or
it is displaced from the correct position.
o] CJ
The display color is abnormal.
(Example) The color is uneven or off-color,
The image distortion and or tilt is large.
oOo
The background of the image is bright.
The background of the image is colored.
The character gets partially distorted.
The image is dark.
LH] (En
Characters cannot be seen clearty; the
image is too dark.
The screen size and position do not
change.
Perform the desired settings and then save them
by waiting 20 seconds or pressing the [1] "Exit"
ey.
Is there something that produces
a magnetic field nearby?
(Examples) Television monitor,
another computer display unit,
speaker, etc.; was the orientation
of the monitor perhaps changed
while it was in use?
Remove the source of the magnetic field.
Pertorm degaussing.
Make sure your cable is correct.
Connect the signat connector correctly.
Try a different orientation,
The computer in use is
Macintosh.
The signal output of the
computer in use is improper.
Press the operating keys [H and (2] together at
the same time. You can then adjust this unit with
the signal output of the computer. One more
pressing or execution of recall can cancel this
function,
* This function is effective for a specified
computer. If there is no problem in normal use,
avoid the use of this function.
Is the image signal level correctly
adjusted?
ts the brightness or contrast
adjustment turned all the way
down?
Check the video signal level from the computer
and adjust it in the correct direction.
Adjust the brightness and contrast.
Is the input synchronization
Check the video output mode from the computer,
signal within the operating
and select a mode within the display unit
range?
operating range.
For details, please read the Operation Manual of
the hardware you are using.
operated
at the same
time?
Technical Support (USA Only
If you have read the Operating Instructions and
To contact the Technical Support Group call:
tried the troubleshooting procedures and are
1-800-726-2797 (9:00 a.m. to 7:00 p.m. EST)
still having difficulty, please contact the dealer
To locate the Nearest Authorized Panasonic Service Center call:
from whom the unit was purchased: . .
1-800-726-2797 (9:00 a.m. to 7:00 p.m. EST)
You may also call the end user Technical
Support telephone number which is operationa!
To obtain Operating Instructions and Service Manuals call:
9:00 a.m. to 7:00 p.m. EST.
Phone : 1-800-833-9626
Fax
: 1-800-237-9080
(6:00 a.m. to 4:30 p.m. Pacific Time)
To locate the Nearest Sales Dealer call:
1-800-742-8086 (9:00 a.m. to 7:00 p.m. EST)
To get the latest Windows® 95 / 98 Panasonic Monitor INF Files,
please see our world wide web pages at:
http:/Awww.panasonic.com/alive
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