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PIONEER ELECTRONICS (USA) INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
,·.
WARRANTY
Pioneer
Electronics (USA)
Inc.
(Pioneer) warrants that Pioneer® Car
Electronics.
Speaker, and Accessory Products distributed by Pioneer in the
U.S.A.
and
Canada that fail to function properly
under
normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed
with the unit will be repaired
of
replaced with a unit of comparable value, at Pioneer's
option,
without charge to you for parts or actual repair
work.
Replacement
units and/or parts supplied underthis warranty may be new or rebuilt at Pioneer's
option.
This Limited Warranty applies to the original or any subsequent owner of this Pioneer product during the warranty period provided the product was
purchased from an authorize~ Pioneer dealer in the U.S.A. or Canada. You will
be
required to provide a sales receipt or other valid proof of purchase
showing the date of original
purchase.
In the avant service is required, the product must be delivered within the warranty period,
t
ransportation
prepaid, only from within the country of purchase as explained In this document. You wlll be responslblafor removal and Installation of the product.
Ploneerwlll pay to return the repaired or replacement product to you within the country of purchase.
PRODUCT WARRANTY PERIOD (Runs from
th·e
date of first retail sale)
Car
Electronics,
Speakers, and Accessories
................................................................................................................................. .
WHAT IS NOT COVERED
fllil
1 Year
.Llbsl[
1
Year
This Limited Warranty applies to Pioneer products
that
are purchased from an authorized Pioneer
dealer.
IF THIS PRODUCT WAS PURCHASED
FROM ANY OTHER
SOURCE,
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY
AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY "AS IS" AND "WITH ALL
FAULTS".
PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIALAND/OR INCIDENTAL DAMAGES. Some
states
and provinces do not allow
the exclusion or llmltatlon of Incidental or consequential damages, so the above !Imitation orexcluslon may not apply to you.
Pioneer does not warrant any product listed above when it is used in a trade or business or in any industrial or commercial application. This warranty
does not apply if the product has been subjected to power In excess of Its published power
rating.
This warranty does not cover cosmetic scratches or
any other appearance item; damage or defects resulting from alterations or modifications not authorized In writing by
Pioneer;
accident,
collisions,
misuse or abuse; the use of unauthorized parts or labor; improper installation or
maintenance;
lightning or power surges; subsequent damage from
leaking; damage from inoperative
batteries;
or the use of batteries not confo.rming to those specified in the owner's manual. This warranty does not
cover the cost of parts or labor that would otherwise be provided without charge under this warranty obtained from any source other than
Pioneer.
Altered, defaced,
or removed serial numbers void this warranty.
NO OTHER WARRANTIES
TO THE FULLEST EXTENT PERMITTED BYLAW, PIONEER MAKES NO REPRESENTATIONS OR WARRANTIES OR ACCEPTS ANY CONDITIONS WITH
RESPECT TO THIS PRODUCT EXCEPT AS STATED IN THIS DOCUMENT. PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES
AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY
AND FITNESS FORA PARTICULAR PURPOSE, TOA PERIOD NOTTO EXCEED THE WARRANTY PERIOD. NO WARRANTIES OR CONDITIONS SHALL
APPLY AFTER THE WARRANTY PERIOD. Some states and provinces do not allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to
you.
This warranty gives you specific legal
rights,
and you may also have other rights which vary from state to state or province to province. To the extent
any provision of this limited warranty is deemed invalid or
unenfor
ceable under applicable
law,
such determination will have no effect on the remaining
provisions, which will continue In full force and effect.
TO OBTAIN SERVICE
In the U.S.A. or Canada, to receive warranty service, you need to present your sales receipt showing place and date of original owner's transaction.
Please contact one of the following to obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit or refer you to an Authorized Pioneer Service
Company.
Your sales
receipt should list the contact information (phone
number, fax, email, etc.)
for your
Dealer.
Pioneer Customer Support - Can advise the optimal service option for your model and
geographic location.
Please call us at 1-800-421-1404 or visit
www.ploneerelectronics.com
(for USA) or
http://www.pioneerelectronics.ca
(for Canada), click on
"Support,"
then select
"Contact Us."
Your Authorized Pioneer Service Company - Can perform repairs for most Car
Electronics,
Speaker and Accessory products and advise other options as
applicable.
Please visit
Pioneer's website,
click on
"Support,"
and select
"Find a Service Center."
Shipping Your Unit for Service -
YOU MUST FIRST CONTACT PIONEER TO GET RETURN
AUTHORIZATION.
PLEASE DO NOT SEND IN YOUR
PRODUCT WITHOUT CONTACTING CUSTOMER
SUPPORT.
If you have a return authorization
number,
please package the product carefully and
send it transportation prepaid by a
traceable,
insured method to an Authorized Pioneer Service Company or
Pioneer.
Use adequate padding material to
prevent damage in transit. Include your name, address and a telephone number where you can be reached during business
hours.
For questions about your
product,
please contact Pioneer Customer Support as described above or write to us at:
DISPUTE RESOLUTION
Customer Support
Pioneer Electronics (USA) Inc.
P.O. Box 1720
Long Beach, California 90801 U.S.A.
Following our response to
any
initial request to
Customer
Support,
should a dispute arise between you and
Pioneer,
Pioneer makes available its Complaint
Resolution Program to resolve the
dispute.
The Complaint Resolution Program is available to you without
charge.
In the
U.S.A.,
you are required to use the
Complaint Resolution Program before you exercise any rights
under,
or seek any remedies, created by the Magnuson-Moss Warranty Act but may be entitled
to file suit under state law without using the Complaint Resolution
Program.
To use the Complaint Resolution
Program,
call 1-800-421-1404 and explain to the
customer service representative
the
problem you are
experiencing,
steps you have taken to have the product repaired during the warranty
period,
and the name
of the authorized Pioneer Dealer from which the Pioneer product was
purchased.
After the complaint has been explained to the
representative,
a resolution
number will be
issued.
Within forty (40) days of receiving your
complaint,
Pioneer will investigate the dispute and will
either:
(1) respond to your complaint in
writing
informing you what action Pioneer will
take,
and in what
time
period, to resolve the
dispute;
or
(2)
respond to your complaint in writing informing you
why
Pioneer will not take any
action.
RECORD THE PLACE AND DATE OF
PURCHASE.
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
Model
No.
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Serial
No. _ _ _ _ _ _ _ _ _ _ _ _ _ _
Purchase Date
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Purchased From
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