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Digital temperature dis-
plays are flashing.
Moisture collects on the
inside of refrigerator walls.
Water collects on the
bottom side of the drawer
cover.
Water collects in the bot-
tom of the drawer.
Stored products on top
shelf freeze
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on the
outside of the refrigerator
or between doors.
Side panels are warm.
CUSTOMER SUPPORT
Before contacting customer support, please see the troubleshooting guide above.
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may
include an updated version of this user's manual.
If you wish to contact us by phone, please be sure to have your model number and serial number ready and call us
between 9:00am and 6:00pm ET, at +1 866-954-4440.
Keep tabs on Impecca's newest innovations & enter contests via our social network feeds:
DIGITAL TEMPERATURE DISPLAY
• Electronic control system has detected
a performance problem.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
• Weather is hot and humid.
• Door is slightly open.
• Vegetables contain and give off mois-
ture.
• Washed vegetables and fruit drain
while in the drawer.
• Fresh food temperature setting too
cold.
• Certain products are stored too close
to damper/air filter housing.
• Weather is humid.
• Door is slightly open, causing cold air
from inside the refrigerator to meet
warm air from outside.
• It's normal. The condenser is under the
cabinet steel.
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• Call your Impecca service representative, who can
interpret any messages or number codes flashing
on the digital displays.
• The rate of frost buildup and internal sweating in-
creases.
• See PROBLEM column OPENING/CLOSING OF
DOORS/DRAWERS.
• It is not unusual to have moisture on the bottom side
of the cover.
• Move humidity control (some models) to a lower
setting.
• Dry items before putting them in the drawer. Water
collecting in the bottom drawer is normal.
• Adjust fresh food temperature settings.
• Reconfigure top shelf storage to allow proper diffu-
sion of air. See Damper/Air Filter Housing in the FIL-
TER REPLACEMENT section.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• See PROBLEM column OPENING/CLOSING OF
DOORS/DRAWERS.
• Wear gloves to touch side panels if needed.
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