TROUBLESHOOTING
Problem
Unit does not have power. Unit is not plugged in.
Unit is not heating.
Oven light does not work.
Pilot light does not work.
Carousel does not rotate.
SERVICE AND REPAIR
Serviceable parts are available on vollrathfoodservice.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units
directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and
proof of purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not
offer a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as
specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase
date found on the receipt. Any damages from improper use, abuse, modification, or damage resulting from improper packaging
during return shipment for warranty repair will not be covered under warranty.
For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.
The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin 53081-3201 USA
Main Tel: 800-319-9549 or 920-457-4851
Main Fax: 800-752-5620 or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: techservicereps@vollrathco.com
vollrathfoodservice.com
Potential Cause
There is a problem with the outlet.
Circuit breaker tripped.
High-limit reset tripped.
There is an issue with the heating element(s).
There is an issue with the heating control(s).
Bulb is burned out.
There is a problem with the pilot light(s).
There is a problem with the motor.
There is a problem with the power supply.
Vollrath Pujadas Sau
Ctra de Castanyet, 132
P.O. Box 121
17430 Santa Coloma de Farners
Girona
Spain
Tel. +34 972-84-32-01
info@pujadas.es
© 2023 The Vollrath Company L.L.C.
Course of Action
Plug in the unit
Contact an authorized service agent.
Reset the breaker.
Reset the high limit switch at the bottom of the unit. If
issue persists, contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Replace the oven light per the preceding instructions.
Contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Vollrath de Mexico S. de R.L.
de C.V. Periferico Sur No.
7980 Edificio 2-C Col. Santa
Maria Tequepexpan 45601
Tlaquepaque, Jalisco |
Mexico Tel: +52 33-3133-6767
Tel: +52 33-3133-6767
Fax: +52 33-133-6768
Part 354185-1
8/21/23