HemoCue Hb 301 Manual De Operación página 26

Troubleshooting Guide
GB/US
If you are unable to resolve the problem by following this Troubleshooting Guide, please contact your local HemoCue distributor or HemoCue AB. The
analyzer should be cleaned as recommended under "Maintenance" prior to service or disposal. Consult local environmental authorities for proper
disposal. The analyzer has no serviceable parts.
Symptom
The analyzer shows an
error code.
E00
E01–E05
E06
E07
E08
Explanation
May be a temporary fault.
No stable endpoint of the measurement is
found within the time range.
1. The cuvette is faulty.
2. The circuit board is out of order.
1. Dirty optronic unit or faulty electronics or
optronic unit
1. Unstable blank value. The analyzer might
be cold.
1. The battery power is too low.
The absorbance is too high.
1. Light blocking item in the cuvette holder
Action
Turn off the analyzer and turn it on again after 30
seconds. Take a new microcuvette and repeat the
measurement.
If the problem continues, see specific error code below.
1a. Check the expiration date for the microcuvettes.
1b. Take a new microcuvette and repeat the measure-
ment.
2. The analyzer needs service. Contact your distributor.
1a. Turn off the analyzer and clean the optronic unit as
descriped in the maintance section.
1b. The analyzer needs service. Contact your
distributor.
1. Turn off the analyzer and allow it to reach room
temperature. If the problem continues, the analyzer
needs service. Contact your distributor.
1a. The batteries need to be replaced. Turn off the
analyzer and replace the batteries, 4 type AA.
1b. Use the power adapter.
1a. Check that the analyzer and microcuvettes are used
according to the HemoCue Hb 301 operating manual
and instructions for use.
1b. The analyzer needs service. Contact your
distributor.
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