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Troubleshooting Tips ...
Problem
Possible Cause
"F— and a number or
You have a function error code.
letter" apear or flash in the
display
My oven door glass
The inner oven glass is coated with a heat barrier to
appears to be "tinted" or
reflect the heat back into the oven to prevent heat loss
have a "rainbow" color.
and keep the outer door cool while baking.
Oven door is crooked
The door is out of position.
Drawer does not slide
The drawer is out of alignment
smoothly or drags
Drawer is over-loaded or load is unbalanced.
Storage drawer won't
Power cord may be obstructing drawer in the lower back
close
of the range.
Rear drawer support is on top of the guide rail.
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
Surface units do not work
A fuse in your home may be blown or the circuit breaker
properly
tripped.
Cooktop controls improperly set.
Surface unit stops
The unit is still on and hot.
glowing when turned to a
lower setting
Frequent cycling off and
The surface unit cycles on and off to maintain your
on of surface units
selected control setting.
Scratches (may appear as
cracks) on cooktop glass
surface
Cookware with rough bottoms being used or coarse
particles (salt or sand) were between the cookware and
the surface of the cooktop. Cookware has been slid
across the cooktop surface.
Areas of discoloration on
Food spillovers not cleaned before next use.
the cooktop
Hot surface on a model with a light-colored cooktop.
Plastic melted to the
Hot cooktop came into contact with plastic placed on the
surface
hot cooktop.
Pitting (or indentation) of
Hot sugar mixture spilled on the cooktop.
the cooktop
49-2001190 Rev. 0
What To Do
Press the Cancel pad. Allow the oven to cool and then put
the oven back into operation.
Press the Cancel pad. Disconnect all power to the oven for
error code repeats again, call for service.
this tint or rainbow color.
of position during installation. To straighten the door, re-install
the door. See the Care and Cleaning – Exterior Surfaces –
Oven Door section.
Fully extend the drawer and push it all the way in See the
Care and Cleaning – Exterior Surfaces – Storage Drawer
section.
Reduce weight. Redistribute drawer contents.
Reposition the drawer and power cord. See the Care and
Cleaning – Exterior Surfaces – Storage Drawer section.
Reposition the drawer. See the See the Care and Cleaning –
Exterior Surfaces – Storage Drawer section.
surface unit selected.
Cover pan with a lid until desired heat is obtained.
Replace the fuse or reset the circuit breaker.
Check to see the correct control is set for the surface unit you
are using.
This is normal.
This is normal. See Radiant Glass Cooktop - Temperature
Limiter.
Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning. See the Care and
Cleaning Cooktop Surfaces - Radiant Glass section for more
details.
To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use and use cookware with smooth bottoms. See the
Care and Cleaning Cooktop Surfaces - Radiant Glass section
for more details
See the Care and Cleaning – Cooktop Surfaces section.
This is normal. The surface may appear discolored when it is
hot. This is temporary and will disappear as the glass cools.
See the Care and Cleaning – Cooktop Surfaces - Radiant
Glass section for more details.
Call a qualified technician for replacement.
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