en
Problem solving guide
Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or a
fault and to resolve it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Problem
The vacuum cleaner
keeps falling over.
The operating noise is
changing during vacu-
uming.
86
Cause and remedy
You have configured the vacuum cleaner with the
PowerUnit at the top.
Reassemble the vacuum cleaner so that it is con-
figured with the PowerUnit at the bottom (see "In-
stallation and connection – Assembling the va-
cuum cleaner").
The Electrobrush power consumption is automatically
set to the optimum level based on the type of flooring
and roller brush used.
The noise is not unusual – the vacuum cleaner is
functioning normally.