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In the event the spa is not working the way it
should, please first review all the installation
and operating instructions in this manual and
check the message on the panel display. If
you are still not satisfied it is working properly,
please follow the appropriate troubleshooting
instructions.
CAUTION! WARNING! SHOCK HAZARD!
No User Serviceable Parts.
Do not attempt service of the control box.
Contact Customer Service for assistance.
Follow all owner's manual power connection
instructions.
NO COMPONENT
OPERATION
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Is the subpanel (230V) or cord GFCI
(115V) tripped?
4. If 1 is yes and 2 and 3 are no contact
Customer Service for assistance.
PUMP DOES NOT OPERATE,
BUT THE LIGHT DOES
Press the Jets button:
The pump operates but no water flows to jets.
Pump may not be properly primed. This can
happen after the spa is drained and refilled.
Press the Jets button several times, never
leaving the motor on for more than 5-10
seconds at-a-time with no water coming of of
jets.
POOR JET ACTION
1. Press the Jets button to make certain the
pump is on.
2. Rotate all the air control valves
counterclockwise and observe the
increased jet action.
3. Make sure the water level is half way
between top of spa and top of the gray
filter ring.
TROUBLESHOOTING PROCEDURES
4. Check for dirty filter. Clean, if necessary.
5. Make sure all jets are in the open position.
WATER IS TOO HOT
1. Check desired temperature on topside
control.
2. Check for a Diagnostic Message (in
Control Panel Operation section).
OH - Overheat (spa is deactivated)
DO NOT ENTER THE WATER.
If the spa has overheated you should remove
the cover to promote heat reduction. The
spa control system should reset itself when
the water temperature reduces below 104ºF
(40ºC). When the spa falls below the reset
temperature you can push any button on the
topside control to reset the control system.
Under extreme and/or prolonged weather
conditions it is possible for the ambient tem-
perature to exceed 106°F (41°C); effecting
the water temperature of the spa and causing
it to overheat. These conditions could cause
the spa sensors to produce an OH message
and prevent the usage of your spa during
these conditions. The location of your spa
should be reconsidered to reduce the outside
temperature around the spa. For example,
you may need to prevent direct sunlight on
any surface of your spa. Regardless, do not
enter your spa if the temperature is above
104°F (40ºC).
Should checking the above steps fail to cor-
rect the problem, please contact Customer
Service at (888) 961-7727 Ext. 8440 or by
email at ahsservice@watkinsmfg.com.
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