SERVICE
CUSTOMER SERVICE INFORMATION:
For further information or telephone support, please contact Welch Allyn Customer Service at one of the numbers listed below:
European Call Center - (+353) 46-90-67790
France - (+33) 1-55-69-58-49
Germany - (+49) 695-098-5132
Italy - (+39) 026-968-2425
Netherlands- (+31) 202-061-360
Spain - (+34) 917-499-357
Sweden - (+46) 85-853-6551
United Kingdom - (+44) 207-365-6780
Latin America - (+1) 305-669-9003
Middle East - (+49) 7477-927186
South Africa - (+27) 11-777-7555
Australia - (+61) 2-9638-3000
China - (+86) 21-6327-9631
MAINTENANCE AND CLEANING
Before first use and after periods of non-use, check the scale for proper operation.
Disconnect the scale from the power source, if plugged in.
1.
This scale contains electronic parts. Use it carefully. Do not drop, kick or jump on it.
2.
Do not store near chemicals, heaters or radiators.
3.
Do not store scale on its side.
4.
To clean the scale, wipe the outside of the scale with a soft cloth and mild detergent. Do not use abrasive cleaners. Do not use isopropyl alcohol, other solutions or
sanitizing wipes to clean the display surface.
5.
Never place the scale in the water. Do not spray it with liquid.
This scale is an extremely sensitive weighing device. Items such as clothing or towels placed or dropped on the scale may cause it to activate. In order to prevent run
down of the battery, do not store or leave anything on the scale.
6.
7.
CALIBRATION
This scale has been factory calibrated and does not require calibration prior to use.
Note: Calibration weight must be 200 lb.
Press and hold the LB/KG and ZERO buttons at the same time, then press the ON/OFF button to turn on the scale. "U 10" followed by a
number indicates you can calibrate.
Press the ZERO button. "C-200" (for lb mode) will flash on the display and then the display will return to "0".
Place 200 lbs on the scale and when calibration number stabilizes, press the ZERO button. END will flash on the display and then OFF will
flash display the scale will turn off.
TROUBLESHOOTING
Refer to the following instructions to check and correct any failure before contacting Customer Service personnel.
SYMPTOM
Scale does not turn on
"bAtt" shows in display
Questionable weight or the
scale does not zero
"OVER"
shows in display
"UNDER"
shows in display
ACTION
POSSIBLE CAUSE
1.
Battery problem
2.
Bad Power Supply or Not Plugged In
3.
Electrical Outlet not functioning
The batteries are low
1.
External object interfering with the scale
2.
The display did not show "0.0" before weighing
3.
Scale is not placed on a level surface
4.
Scale is out of calibration
Overload. The load on the scale exceeds scale capacity (180
kg / 400 lbs)
Negative weight, indicating a tare was present. Load on the
scale is below initial zero point
CORRECTIVE ACTION
1.
Check / Replace the batteries
2.
Check / Replace Power Supply Adapter
3.
Use a different outlet
Replace batteries according to instructions
1.
Remove interfering object from the scale
2.
Ask the patient to step off the scale. Zero the scale and
begin weighing process again.
3.
Place scale on level surface
4.
Check weight with known weight value
Remove weight, turn scale off, turn scale on again and try again
Clear scale of any weight and re-zero scale by pressing ZERO
button
2
DISPLAY SHOWS
"CAL" then
"XXXXX"
"C-200"
"END" then "OFF"