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Technical
Assistance
Service
Troubleshooting
The cooktop
is not working
The indicator
light on the
element is flashing E
,_-flashes on all the element
displays and a signal sounds
The cooktop
turns off by itself
The display flashes (there is no
power) when you place a saucepan
on an induction
element
The Powerboost
function
display
flashes and then switches off
Repairs
Display '- ,_- , - and numbers
Display F and numbers
Sometimes problems are unimportant technical problems that can be easily
resolved. Before contacting Technical Assistance, please keep in mind the advice
and warnings below:
See if there is a power outage. Check to see if there is a problem with the circuit
breaker for the electrical installation.
The touch key panel is heavily soiled, food has boiled over, or there is something
lying on the touch key. Wipe the touch key thoroughly or remove the object from the
cooktop. Lightly press the corresponding touch key. The flashing should stop.
The main switch has been activated continuously for more than 5 seconds. Wipe up
any soil on the touch keys or remove any objects that are resting on the cooktop.
Reset the cooktop.
The power key was touched unintentionally. Press the power key again. Reset the
cooktop.
Check to see whether the saucepan is ferromagnetic. Check to see whether the
diameter of the saucepan is large enough. Allow the saucepan to cool down in the
event that it has become too hot when used.
If the display still does not light up when you switch the element off and on again,
disconnect the appliance at the circuit breaker. Wait 20 seconds and then
reconnect it.
The powerboost function operates the element with the most possible power.
During long cooking times, it is possible that the function will switch the element off
to protect the cooktop from overheating. You can continue to use the cooktop if the
display is not flashing.
WARNING: Repairs should only be done by a trained servicer.
If your appliance is repaired improperly, you could be at considerable risk.
If an E ,- and a series of numbers appear in the display panel, there is a fault in the
electronic system. Turn the appliance off and back on at the fuse or circuit breaker.
Call technical assistance if the same display appears again.
If an F and a number flash in alternation on the displays, your appliance has
detected a fault. Refer to the following table for possible remedies.
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