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• If the manufacturer delivers a new electrical appli-
ance to a private household, the manufacturer can
arrange for the free collection of the old electrical ap-
pliance upon request from the end user. Please con-
tact the manufacturer's customer service for this.
• These statements only apply to devices installed
and sold in the countries of the European Union and
which are subject to the European Directive
2012/19/EU. In countries outside the European
Union, different regulations may apply to the dispos-
al of waste electrical and electronic equipment.
14 Troubleshooting
Fault
The product cannot be started. The battery power is too weak.
15 Warranty conditions – gomag
20V series
Revision date 11/07/2023
Dear customer,
our products are subject to strict quality checks. How-
ever, if a product does not function perfectly, we deeply
regret this and ask that you contact our customer ser-
vice at the address specified below. We will also be
glad to assist you by telephone via the service number.
The following information is intended to help you to pro-
cess and settle your claim without any problems.
For the assertion of warranty claims, the following
applies:
1. The warranty conditions govern our additional
manufacturer warranty services for purchasers (pri-
vate end consumers) of new products. The statutory
warranty claims are not affected by this warranty.
This is the responsibility of the dealer who you pur-
chased the product from.
2. The warranty service extends exclusively to de-
fects in a new product purchased by you that are
based on a material or manufacturing fault and is, at
our discretion, limited to the repair of such defects
free of charge or the replacement of the product (al-
so replacement with a successor model, if neces-
sary). Replaced products or parts shall become our
Possible cause
The battery is not properly inserted. Push the battery into the battery mount. The
www.scheppach.com
Notes on lithium-ion batteries
Remove the battery before disposing of the
device!
• Do not dispose of the battery in household waste, in
a fire (risk of explosion) or in water. Damaged bat-
teries can harm the environment and your health if
toxic vapours or liquids escape.
• Defective or used batteries must be recycled in ac-
cordance with Directive 2006/66/EC.
• Hand in the device and the battery charger at a re-
cycling centre. The plastic and metal parts used can
be separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to
protect against a short circuit. Do not open the bat-
tery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Remedy
Charge the battery.
battery clicks into place audibly.
property. Please note that our products were not
designed for commercial, trade or professional use.
A warranty claim is therefore not valid if the product
has been used in commercial, trade or industrial op-
erations within the warranty period or has been sub-
jected to equivalent stress.
3. The following are excluded from our warranty
services:
– Damage to the product which was caused by
non-observance of the assembly instructions, im-
proper installation, non-observance of the operat-
ing instructions (e.g. connection to an incorrect
mains voltage or type of current) or the mainte-
nance and safety regulations or use of the prod-
uct in unsuitable environmental conditions as well
as by insufficient care and maintenance.
– Damage to the product caused by misuse or im-
proper application (such as overloading the
product or using non-approved tools and acces-
sories), penetration of foreign bodies into the
product (such as sand, stones or dust), trans-
port damage, use of force or external influences
(such as damage caused if dropped).
– Damage to the product or parts of the product
which is due to intentional, normal (operational)
or other natural wear as well as damage and/or
wearing of wear parts.
GB | 31
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