TROUBLE SHOOTING
Problem
Display remains blank
after connecting the
power cord
Steam leaks from side
of lid
Difficulty closing lid
Difficulty opening lid
Inner pot is stuck to lid
when cooker is open
Cause
Bad power connection
or no power
Cooker's electrical
fuse has blown
Lid not closed
properly
Inner cooking pot rim
may be misshapen
Contents in cooker
are still hot
Pressure inside the
cooker
Cooling of inner pot
may create suction,
causing inner pot to
adhere to the lid
Too little liquid in the
inner pot
40
User Manual
Solution
Inspect power cord for
damage. If damage is
noticed, contact Customer
Care.
Check outlet to ensure it
is powered.
Contact Customer Care.
Open, then close lid.
Check for deformation
and contact Customer
Care.
Press Steam Release on
the Control Panel, then
lower lid onto cooker base
and wait for steam and
temperature to reduce
before attempting to close
the lid.
Release pressure
according to recipe; only
open lid after the display
shows "OK to open lid".
To release the vacuum,
press Steam Release on
the Control Panel and wait
for food content inside the
inner pot to cool down.
Check for scorching on
bottom of inner pot. Add
thin, water-based liquid to
the inner pot: 375 mL