Troubleshooting - Polar Refrigeration DN492 Manual De Instrucciones

UK

Troubleshooting

If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline or your POLAR dealer.
Fault
The appliance is not
working
The appliance is
leaking water
The appliance is
unusually loud
The appliance is not
chilling
Temperature of food is
not being detected
Food has freezer burns
after removing from
unit
The appliance is
beeping and there is a
message appearing on
the control panel
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DN492-DN493-DN494 _ML_A5_v4_170410.indb 8
Probable Cause
The unit is not switched on
Plug and lead are damaged
Fuse in the plug has blown
Power supply
Internal wiring fault
The appliance is not properly
levelled
The drain is blocked
Movement of water to the drain is
obstructed
The water container is damaged
if water is leaking from back of
container
The appliance has not been
installed in a level or stable
position
Loose nut/screw
Wrong program
The filter is blocked
The food probe is broken
The selected cycle is not suitable
for the food
There is a problem with the unit
being indicated by the control
alarm signal
Solution
Check the unit is plugged in correctly and
switched on
Call POLAR agent or qualified Technician
Replace the fuse
Check power supply
Call POLAR agent or qualified Technician
Adjust the screw feet to level the appliance
(if applicable)
Clear the discharge outlet
Clear the floor of the appliance (if
applicable)
Call POLAR agent
Check installation position and change if
necessary
Check and tighten all nuts and screws
Change program – see controller manual
Clean filters
Purchase a new food probe from your
Distributor. Code: AE222
Change cycle from hard freeze to soft
freeze ( Selecting a cycle)
See table below
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