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• Remove shiny metallic discoloration:
use a solution of water with vinegar and
clean the glass surface with a cloth.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or operate
the hob.
You can hear a constant beep
noise.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
Automatic Heat Up does not op‐
erate.
There is a dark area on
the multiple zone.
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You did not set the heat setting for
10 seconds.
You touched 2 or more sensor fields
at the same time.
There is water or fat stains on the
control panel.
The electrical connection is incor‐
rect.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
The highest heat setting is set.
The zone is hot.
You decreased the heat setting to 0.
It is normal that there is a dark area
on the multiple zone.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Activate the hob again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Clean the control panel.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
The highest heat setting has the same
power as the function.
Let the zone become sufficiently cool.
Start from 0 and increase the heat set‐
ting.
ENGLISH
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