3) 2 years cartridges / headworks (except for seals and o-ring washers)
4) 2 years thermostatic cartridges / thermostatic elements (which wear and tear time depends on
quality of the water supplied)
5) Repair or replacement of parts evidencing manufacturing defects, acknowledged by our technical
department.
The request for replacement under the terms of this warranty must be made in a letter setting out
the date and place of purchase and giving a brief explanation of the problem. The letter must be
received by us within the warranty period and must be accompanied by proof of the purchase date
(e.g. a receipt). The warranty only covers production faults / defects and is strictly limited to the repair
or free replacement of the parts which are recognised to be defective. The defective parts have to
be returned to Bossini carriage free with a report describing the defect. Bossini reserves the right to
inspect the part alleged to be faulty or defective and to evaluate the applicability of the warranty
terms.
The warranty does not cover the following:
1-Deterioration of chromium plated surfaces caused by use of disinfectants or abrasive detergents or
those containing alcohol, hydrochloric acid or phosphoric acid or, non observance of recommended
cleaning / maintenance instructions.
2-Deterioration of surface finishes other than chromium plated. Their lifetime depends on the care
in handling and use by the user.
3-Damages to faucets due to incorrect installation or plumbing
4-Incorrect / improper use or neglect of the faucets
5-Unsuitable repair and maintenance or repairs carried out without prior authorisation by Bossini
6-Normal wear and tear
7-Damages caused by limescale deposits or impurities
8-Damages whether accidental or consequent to missing parts or mis-use of the product
9-Labour costs and/or damages whether accidental or consequent to installation, repair or
replacement of the product
Furthermore, should a home service be necessary (specifically requested by user), to evaluate a
claim, all labour costs relating to the removal, disassembly and reinstallation of the product as well
as travelling expenses will be payable by the user.
Warranty effectiveness
The warranty period commences on the date the product is purchased, evidenced by the relevant
purchase document ( e.g.receipt, invoice, cash voucher) and it is unrenewable.
For further information please contact Bossini or its distributor.
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