Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
PowerBrush
doesn't
rotate
Vacuum
won't pick
up dirt
Dirt is
escaping
from the
vacuum
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.
10
www.BISSELL.com
Possible causes
The PowerBrush power switch
is turned off.
Vacuum is locked in upright
position.
PowerBrush has lodged debris or
other entanglements, keeping the
brush from rotating.
Filters are dirty.
The Main Hose is not connected.
There is a crack or hole in the
Main Hose.
The Triple Action Brush Roll
bristles are worn.
There is a clog in the vacuum.
The Dirt Container is not seated
correctly.
The Dirt Container is full.
Filters are missing.
The Dirt Container is not seated
properly.
Remedies
Make sure PowerBrush switch is on.
Recline vacuum and switch on the
PowerBrush.
Check the PowerBrush and
remove debris.
Rnse pre-motor filter and tap dust
from post-motor filter. Allow enough
time for pre-motor filter to dry
properly before reinserting.
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch.
If there is a crack or hole, order a new
Main Hose from the BISSELL website.
Replace the Triple Action Brush Roll.
Remove debris and any other
entanglements that may be
restricting its rotation.
Press the Empty Button to release the
Dirt Container and reseat properly.
Empty the Dirt Container.
Check to see if all of the Pre-Motor
and Post-Motor filters are in place.
If needed, order replacement filters
from bissell.com.
Press the Empty Button and remove the
Dirt Container. Insert the bottom first
and pivot the Dirt Container towards
the vacuum. Listen for a "click" sound,
indicating that it snapped into place.