TROUBLESHOOTING
Symptom
Sound cannot be heard.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND SERVICE"
appears.
The unit does not work at all.
• Radio reception is poor.
• Static noise while listening
to the radio.
Disc cannot be ejected.
Noise is generated.
Tracks do not play back as
you intended them to play.
"READING" keeps flashing.
Elapsed playing time is not
correct.
Correct characters are not
displayed (e.g. album name).
"NA FILE"
"NO DISC"
"TOC ERROR"
Remedy
• Adjust the volume to the optimum level.
• Check the cords and connections.
Turn the power off, then check to be sure the terminals
of the speaker wires are insulated properly. Turn the
power on again.
Send the unit to the nearest service center.
Reset the unit. ( 3)
• Connect the antenna firmly.
• Pull the antenna out all the way.
Press and hold M to forcibly eject the disc. Be careful
not to drop the disc when it is ejected. If this does not
solve the problem, reset the unit. ( 3)
Skip to another track or change the disc.
Playback order is determined when files are recorded.
Do not use too many hierarchical levels or folders.
This is caused by how the tracks are recorded.
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
Make sure the media contains supported audio files.
( 23)
Insert a playable disc into the loading slot.
Make sure the disc is clean and inserted properly.
Symptom
Remedy
"PLEASE EJECT"
Reset the unit. If this does not solve the problem, consult
your nearest service center.
"READ ERROR"
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
"NO DEVICE"
Connect a USB device, and change the source to USB again.
"COPY PRO"
A copy-protected file is played.
"NA DEVICE"
Connect a supported USB device, and check the connections.
"NO MUSIC"
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
"iPod ERROR"
• Reset the iPod.
• Sound cannot
• Reconnect the Android device.
• If in [HAND MODE], launch any media player application
be heard during
playback.
on the Android device and start playback.
• Sound output only
• If in [HAND MODE], relaunch the current media player
from the Android
application or use another media player application.
• Restart the Android device.
device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 24)
• Make sure KENWOOD MUSIC PLAY APP is installed on the
Cannot playback at
[BROWSE MODE].
Android device. ( 8)
• Reconnect the Android device and make the appropriate
setting in [ANDROID SETUP]. ( 9)
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 24)
• Switch off the developer options on the Android device.
"NO DEVICE" or
• Reconnect the Android device.
"READING" keeps
• If this does not solve the problem, the connected Android
flashing.
device does not support [BROWSE MODE]. ( 24)
25
ENGLISH