Troubleshooting
Operation problems are often due to minor causes, please check and refer to the following chart before
contacting the service. This may save time and unnecessary expenses.
Trouble
• Is the protection device or fuse blown?
• Please wait for 3 minutes and start again, protection device may be preventing unit to work.
Does not run
• Are the remote control batteries low?
• Is the plug not properly plugged?
• Is the air filter dirty?
• Are the intakes and outlets of the air conditioner blocked?
No cooling or
heating air
• Is the temperature set properly?
• Are doors or windows open?
• Has there been a strong interference (from excessive static electricity discharge, power supply voltage
Ineffective control
abnormality)? Note that operation will be abnormal, in this case unplug from the power supply and
re-plug after 2-3 seconds.
Does not operate
• 3 minute delay will occur when changing mode during operation.
immediately
• This smell may come from another source such as furniture, cigarette etc, which is sucked in the unit
Peculiar smell
and blown out with the air.
• Normal behaviour caused by the flow of refrigerant in the air conditioner.
A sound of
running water
• Defrosting sound in heating mode.
• The sound may be generated by the expansion or contraction of the front panel due to temperature
Cracking sound
changes.
• Mist is present in the room with low temperature? Normal behaviour due to cool air discharged from
Mist sprays from
the outlet
indoor unit during COOLING or DRY operation mode.
Running indicator
flashes but indoor
• The unit is shifting from heating mode to defrost. The indicator will light off and return to heating mode.
fan stops.
Note: If the problems still have, turn off the appliance and disconnect from power supply, then contact the
nearest Whirlpool Authorized Service Center. Do not attempt to move, repair, disassemble, or modify the
appliance by yourself.
Analysis
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