First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Vibration or Off-Balance
Check the following for
proper installation or
see "Washer Use"
section.
Noises
Clicking or metallic
noises
Gurgling or humming
Humming
Water Leaks
Check the following for
Washer not performing as expected
Washer won't run
working
TROUBLESHOOTING — WASHER
Possible Causes
Washer/dryer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
Washer is draining.
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Check for proper water supply.
washer/dryer must be level to operate properly.
(19 mm) piece of plywood under your Laundry Center will reduce
sound.
See "Level Laundry Center" in Installation Instructions section.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Do not tightly pack. Avoid washing single items.
See "Washer Use" in this Use and Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous humming
water are removed during the Spin cycle.
When the washer drains, the pump will make a continuous
amounts of water are removed. This is normal.
load is not unbalanced or tightly packed.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Improper loading can cause basket to be out of alignment
loading instructions.
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Solution
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