First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Washer not performing as expected (cont.)
Not cleaning or
removing stains (cont.)
Fabric damage
Odors
packet not dissolving
34
TROUBLESHOOTING — WASHER (cont.)
Possible Causes
Using too much detergent.
Not using correct cycle for fabric type.
Not washing like colors together.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Cleaning of interior not done as
recommended.
Using too much detergent.
Adding laundry packet incorrectly.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Heavy Duty cycle for tough cleaning.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Always read and follow garment manufacturer's care label
instructions.
See "Cleaning Your Washer" in "Laundry Center Care".
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer's instructions to avoid damage
to your garments.
Solution