Please use this chart to troubleshoot common problems using DM82.
No.
Malfunction
DM82 will not
1
charge.
DM82 gets into
2
trouble while working
and stops.
DM82 returns to the
3
Charging Dock before
Possible Cause
DM82 is not powered ON.
DM82 has not made
a connection with the
Charging Dock.
Charging Dock is
unplugged while DM82 is
powered ON, which causes
battery consumption.
The battery is completely
discharged.
DM82 is tangled with
(electrical cords, drooping
When battery power gets
low, DM82 automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
Working time varies
room complexity and the
selected Cleaning Mode.
5. Troubleshooting
Solutions
Move DM82's Side Power Button to
the ON position.
Be sure that DM82's Charging
Contacts have made a connection
with the Charging Dock Pins. You
may move the robot manually to
make the connection if necessary.
Plug in the Charging Dock and
ensure DM82 is powered ON. Keep
DM82 on the Charging Dock to
make sure it has a full battery to
work at any time.
Re-activate the battery. Place
DM82 on the Charging Dock by
hand, remove after charging for 3
minutes, repeat 3 times; then charge
normally.
DM82 will try various ways to get itself
out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
This is normal. No solution necessary.
This is normal. No solution necessary.
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EN