Paper Jam - HSM shredstar X15 Instrucciones De Servicio

5 Troubleshooting

Paper jam

You have fed in too much paper.
 If there is a paper jam, the display on
the control unit lights up. The cutting unit
switches to reverse and pushes the paper
out again.
• If the paper has not automatically been
pushed out far enough, press the REV
button to remove it.
• Remove paper scraps from the cutting unit
by briefl y pressing the FWD button.
• Take half the stack of paper.
• Feed the paper in portions.
Shredded material container full
 The display lights up if the cut mate-
rial container is full. The cutting unit is swit-
ched off.
Notice
Empty the cut material container, immediately
because if it is too full, malfunctions can occur
in the cutting system.
• Empty cut material container.
Note: The fi ll level sensor is on
the underside of the cutting head.
Clean the sensor if the display
remains on even after the con-
tainer for shredded material has
been emptied.
Cutting unit runs continuously
- The light barrier in the paper feed is blocked
with paper. Press the paper through with
a thin strong piece of cardboard.
- The light barrier is soiled with paper dust.
Clean the sensor with air pressure, a dry
paintbrush or a cloth.
12
Notes
• If the document shredder switches off without
a signal, or will not switch on, check whether
the cut material container is placed correctly
in the base cabinet.
• For all other malfunctions, before calling cus-
tomer service please check if the motor was
overloaded. Let the shredder cool down for
approx. 30 mins. before using it again.
shredstar X15
english
10/2013