Symptom
The progress bar
in the display does
not move during
the SonicStage
installation. The
access lamp on the
CD drive or hard
disk drive has not
lit up for a few
minutes.
The drive has not
been correctly
recognized as a
removable disc.
Data cannot be
saved to the disc
in the drive.
26
-GB
Cause/Remedy
• The installation is progressing normally.
, Please wait.
The installation may take 30 minutes or more,
depending on your CD drive or system
environment.
• The drive does not contain a disc in Hi-MD mode.
, You cannot write data to a disc that contains
material recorded in MD mode. Replace the disc
with one in Hi-MD mode, or format the disc in
Hi-MD mode using the supplied SonicStage.
• SonicStage is active.
, The computer will not recognize the drive as an
external device if SonicStage is active. Close
SonicStage.
• The USB cable is not connected firmly.
, Connect the USB cable firmly.
• The computer was restarted while the drive was still
connected.
, Reconnect the drive to the computer.
• The connections are made through a USB hub.
, Operations are not guaranteed for USB hub
connections. Use the supplied USB cable to
connect the drive directly to the USB port on the
computer.
• You are using a computer on which the supplied
SonicStage or the driver for this drive has not been
installed.
, Install SonicStage or the driver from the supplied
CD-ROM.
• There is insufficient free space on the disc in the drive.
, Replace the disc with one with sufficient free
space.
• You tried to store data to a disc with the tab in the
record-protect position.
, Slide the tab back (page 23).