OWN BRANDS - GUARANTEE CLAUSES
Royal Decree-Law 1/2007, of 16 November, grants goods of a durable nature a
legal guarantee of 2 years.
Damage or faults caused by the following are excluded from the guarantee:
Incorrect installation (voltage, gas or water pressure, electrical or water
connections), reinstallations or housings made by the consumer without applying
the correct instructions.
Accidental causes such as falls, knocks, contact with liquids, insertion of foreign
bodies, or any other cause of force majeure.
Negligent, inadequate or non-domestic use, such as appliances installed in
hairdressers, bars, restaurants, hotels, etc.
Manipulation by technical services other than the official ones of the brand.
Corrosion and/or rust caused by the normal wear and tear of the appliance or
accelerated by adverse environmental conditions.
Use of accessories or consumables which are not the original ones of the brand.
The following are also excluded from the guarantee:
Components exposed to wear and tear due to normal use (light bulbs, seals,
insulators, tubes, drains, etc.), from the sixth month, save manufacturing defects.
Non-electromechanical components, aesthetic, plastic, glass or folding
components, soap dishes, shelves, grilles, etc.
Conservation services, cleaning, unblocking, change of direction of door, removal
of foreign bodies, obstructions, recalibration or fine-tuning, etc.
Computer products: Elimination of viruses, restoration of programs for this
reason, or the reinstallation of the hard disk because it has been wiped.