Symptom
Cause / Countermeasure
No·sound·is·heard·or·
•
Check· the· devices· whose· audio· is· connected· and· the· speaker·
the· sound· is· hard· to·
connections.
hear.
•
Is·the·power·of·devices·whose·audio·is·connected·turned·on?
Is·the·input·selection·set·to·the·input·to·which·the·DBP-4010UDCI·
is·connected?
•
Is·the·audio·output·properly·selected?
Picture·
freezes·
•
When the disc is scratched or contaminated with fingerprints, the
momentarily· during·
disc·may·not·be·played·back·correctly.··Clean·the·disc·or·replace·
playback.
with·a·non-scratched·disc.
•
There·may·be·a·problem·with·the·data·recorded·on·the·disc.
Playback· does· not·
•
Is·there·condensation·inside·the·player·or·on·the·disc?·(Let·set·for·
start·even·when·1·is·
1·to·2·hours·with·the·power·off.)
pressed,·or·starts·but·
•
When the disc is scratched or contaminated with fingerprints, the
stops·immediately.
disc·may·not·be·played·back·correctly.··Clean·the·disc·or·replace·
with·a·non-scratched·disc.
•
Is·the·disc·loaded·upside-down?·Load·the·disc·properly,·with·the·
side·containing·the·signals·to·be·played·facing·down.
•
Is·an·unplayable·disc·loaded?·
Subtitles·cannot·be·displayed·for·BD-Video,·DVD-Video·or·DivX ® ·
Subtitles·
are·
not·
•
displayed.
files that do not contain subtitles.
•
Is·the·subtitle·setting·"Off"?·Use·a·disc·menu·or··to·set·the·
displayed·subtitle.
SD· Memory· Card·
•
The·format·of·the·card·does·not·match·to·this·unit·or·the·card·is·
cannot·be·read.
not·compatible.·
•
Is·the·playback·media·mode·set·to·"SD·CARD·MODE"?
Select·"SD·CARD·MODE"·at·
No· return· to· start-up·
•
There· may· be· an· internal· error.· Set· the· power· to· standby,· wait·
screen· when· disc· is·
awhile,·then·turn·the·power·back·on.
removed.
The· set· cannot· be·
•
Aim·the·remote·control·directly·at·infrared·sensor·window·on·the·
operated· with· the·
front·of·the·unit.
remote·control·unit.
•
Operate· within· a· distance· of· 7· meters· from· the· remote· control·
sensor.
•
Remove·the·obstacle.
•
Replace·the·batteries·with·new·ones.
•
Insert·the·batteries·in·the·proper·direction,·checking·the·q·and·
w·marks.
•
Make·the·signal·code·of·the·remote·control·match·to·the·signal·
code·of·the·unit.
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13·~·20
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6
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7
7
7
Symptom
Cause / Countermeasure
The· unit· is· operated·
•
The· unit· is· operated· by· the· remote· control· of· other· DENON·
by·the·remote·control·
products.
of·
other·
DENON·
•
To·avoid·the·unit·being·operated·with·the·remote·control·of·other·
products.
devices,·set·"Other·Setup"·–·"Remote·Control·Setting"·–·"Receive·
Legacy·Remocon"·to·"Off"·on·the·GUI·menu.
Buttons· do· not· work·
•
Operations·may·not·be·permitted·by·the·disc.
or· the· unit· stops·
•
The·safety·protection·device·may·be·activated.·Unplug·the·power·
responding.
cord·once,·and·wait·for·5-10·seconds·and·then·plug·it·in·again.
•
Refer·to·the·instructions·of·the·disc.
Playable· disc· is· not·
•
The· pickup· lens· may· be· dirty.· Before· requesting· servicing,· try·
read.
cleaning· the· laser· pickup· with· a· commercially· available· lens·
cleaner.·(Do·not·use·a·cleaner·with·brush·because·it·may·damage·
the·lens.)
Angle·
does·
not·
•
If· a· BD-Video· or· DVD-Video· does· not· record· multiple· angles,·
switch.
angle·cannot·be·switched.·Also,·multiple·angles·may·be·recorded·
for specific scenes.
Playback· does· not·
•
Playback· may· be· prohibited· by· the· viewing· restriction· setting.·
start·when·the·title·is·
Check·the·"Ratings"·setting·on·the·GUI·menu.
selected.
The· password· for·
•
On· the· GUI· menu,· perform· the· "Other· Setup"· –· "Initialize"·
rating·level·has·been·
procedure.
forgotten.
•
Some·function·may·not·be·used·in·some·operation·status·and·this·is·not·failure·of·the·unit.·Read·the·
description·in·this·Owner's·Manual·for·details·on·correct·operations.
•
The·volume·may·differ·from·disc·to·disc.·This·is·due·to·the·differences·in·how·the·signals·are·recorded·
on·the·disc,·and·is·not·a·malfunction.
•
During·programmed·playback,·it·is·not·possible·to·perform·random·playback·or·to·start·playback·from·
the desired track or file.
•
Some·functions·are·prohibited·on·some·discs.
ENGLISH
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7,·31
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