Troubleshooting
of Minor Faults
TO AVOID RISK OF ELECTRIC
SHOCK!
Repairs should only be carried out
by an authorized technician.
If repairs are necessary, and you
cannot eliminate the fault yourself with
the aid of the following table:
Turn the program selector to Off.
Disconnect the washing machine
from the power outlet.
Turn off the water taps.
Fault
Thedoorcannotbe
opened.
Doorcannotbe opened,
eventhoughthe appliance
has beenswitchedoff and
on again.
Controllights do not light
up,
Programdoesnotstart.
Start/Pause indicatorlight
flashes.
Programdoesnotstart.
Indicatorlight "end" is lit
and displayis flashing
"E:01"
Spinspeedcannotbe
selected.
Detergentresiduein the
detergentdispenser.
Water does not enter the
machine or detergent is
not washed away.
Indicator light "spin" is tit
and display is flashing
"E:02" or "E:03".
Watercannotbeseenin
drum.
Indicator light "rinse" is lit
and display is flashing
"E:04" with no water re-
maining in tub.
Call Customer Service
(refer to Page 25).
Possible cause
Action
Powerfailure,
Programis runningand/orthe dooris lockedfor safety
reasons.
Plugis looseor notinserted.
Programselectorturnedto Off beforeend of program.
Forsafetyreasons the doorhas beenlockedbecause the
waterlevel,temperature or speedis too high.
A fuse hasblown.
Powerfailure.
Start/Pause buttonnot pressed.
Doornotclosedproperly.
Spinningis alreadyin progress; d uring spincyclethe
speedcannotbe changed.
Detergent w as dampor lumpy.
Water tap(s) not turned on.
An interrupted programwill be resumedwhenpoweris
restored.If the laundryis to be removed duringa power
failure,call Customer Service
(referto Page25).
Wait untilthe programends;see Page21.
Eliminate the cause.
Selecta program.
See "Adda garment/Interrupting the program",Page20.
Resetcircuitbreaker.
CallCustomer Service if this fault recurs.
An interrupted programwill be resumedwhenpoweris
restored.If the laundryis to be removed duringa power
failure,call Customer Service
(referto Page25).
Pressthe Start/Pause button.
Checkwhetherlaundryis trappedin door.
Closethe door(a click shouldbe heard).
Programcontinues.
Selectspeedbeforespinning.
Supply hose kinked or pinched.
Strainers in supply hoseclogged.
Water pressure too low.
This is not a fault.
The water level is below the visible part of the drum.
Suds or pump is blocked.
Clean and dry the detergent dispenser; see Page 21.
Use the cap of the detergent bottle to measure liquid
detergents.
Turn on water tap(s) and press Start/Pause button.
Program continues.
Eliminate the cause,
Cleanthe water inlet strainers; see Page 21.
Eliminate the cause.
Use less detergent for future wash loads. Detergents
specifically designedfor your High Efficiency washer
produce fewer suds and will include the letters "HE"
on the packaging. Clean the water drainage pipe
and/or drain hose. Run any program to removethe
excess suds.
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