LG WM3997H Serie Manual De Propietario página 35

MA NTENANCE 35
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
i iltemofclothinghasgatheredononesideofthetub, i" Rearrange items to help balance the load.
i i" There are not enough items in the machine, i ° Stuffed animals or mats call become unbalanced
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i Have your items gathered in one area, or is the loadi during spinning and the washing machine may fail
too small? i to drain. Rearrange the knitwear to help balance
i" Did you wash a stuffed animal, amat, or knitwear? i the load and drain it again.
, i " D!d you wash two different b!ankets together? • Put one b!anket !n at a time:
i Water is n°t supplied °r the water pressure is I°w i" Turn on the faucets.
i" Is the faucet turned off? i" If a faucet is frozen, thaw it with warm water.
* Is the water supply stopped orthe faucet frozen? i* Iftheinlet filter is clogged, clean it.(see page 32)
i" Is the water pressure low or is an inlet filter i" Connect the water line properly with the cold water
i clogged? i inlet. (see page 14)
_F7 i i
i" Is the water line properly connected with the cold • Check that the water lines are not pinched or bent.
i water inlet? i Take extra care that water lines are not twisted or
[. !sthe water!]ne pinched or bent? i pinched by other objects. ,
Water line leaks in connection i • Connect the water lines properly with the faucets.
• Are the water lines connected with the faucets (see page 14)
proper!y? , +
i oc _] iThetubd°esn°tr°tate _, Close and secure the door. lfthe message keeps
i I_- - I
Is the door secured? appearing, unplug the power and contact your
nearest LG service center.
' i The washing machine drains siowiy or not at ai] [, Lower the drain hose within 3feet beiow the end of]
i ° Is the drain hose installed over 31/4 feet (1 m) the elbow bracket.
.......... _'_= i beyond the end of the elbow bracket? i" Place the drain hose on a smooth surface to
i" Is the drain hose pinched or clogged inside? i prevent bending.
i* Is the drain hose frozen? i" If the drain hoses are frozen, thaw them in warm
i" Is the drain hose clogged with foreign objects? i water.
, i i" Open the dra[npump p!ug cap and remove the dirt:
OC i Apowerfailurehasoccurred. i" Press the Power button to turn off the washing
i i machine and press it again to turn it on.
i _ i _°ntr°i Error: t" Unplug the power cord and contact your nearest
i i L-L-J i i LG service center. ,
i _ i The water supply does not stop i" Unplug the power cord and contact your nearest
[ i F,-j i* Do the water supply and the drain keep repeating inturn? i LG service center
i The water level is not controlled i * The water level sensor is not working correctly.
_-L-] * Is the water level too low or high compared with i" Unplug the power cord and contact your nearest
i the size of the load? i LG service center.
, t i ,
i Thetubdoesnotrotate i* Rearrange the load size and restart the washing
* Is the washing machine overloaded?
i J C
i" To clean up the tub, please run the TUB CLEAN
cycle.
CCLi i
i machine.
i, If the load size is big, the tub may not rotate due to
an overheated motor. Allow the washing machine
to stand for a while and restart the cycle. Unplug
the power cord and contact your nearest LG servicei
center if the same error message appears, i
i" Please empty the tub and insert bleach into the i
detergent dispenser and select the Tub Clean cycle, i
* If you want to skip the Tub Clean, turn the CYCLE
SELECTOR KNOB or push the option buttons to
select a cycle. The message will keep appearing until i
a few wash cycles have been completed, then it will
disappear until the next scheduled time to clean the
tub.