Atlantic Mileo Serie Manual De Instalación página 21

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10. Claims exceeding the terms of the warranty, in particular those for damage and consequential damages, are precluded insofar as these are
legally permissible. Pro rata work times for repairs as well as the costs for restoring the equipment to its original condition must be paid
in full by the purchaser. The guarantee provided extends according to this guarantee declaration only to the repair or replacement of the
appliance. The provisions of the Terms of Sales and Delivery of the manufacturer remain, insofar as they are not altered by these guarantee
conditions, fully in effect.
11. There is a charge for services provided outside of the context of these guarantee conditions.
12 In order for a warranty claim to be honored by the manufacturer, the appliance must be paid for in full to the manufacturer and the clai-
mant must have met all his obligations to his vendor in full.
13. The enamelled internal boiler for water heaters is warranted for the specified period from the delivery date provided all warranty terms
described under Points 1 to 12 are observed with in full. If the warranty terms have not been met, the legal warranty requirements of the
respective country from which the appliance was shipped shall prevail.
14. Claim satisfaction according to prevailing Austrian Product Liability Law:
Claims for compensation under the title of product liability are only justified if all prescribed measures and necessities for fault-free and ap-
proved operation of the appliance have been met. This includes among other things the prescribed and documented anode replacement,
connection to proper operating voltage, prevention of damage due to improper use, etc. From these conditions it can be concluded that
if all requirements are met (norms, installation and operation guide, general guidelines, etc.), the device or product fault resulting in the
secondary damages would not have occurred. Furthermore it is mandatory that for processing of the claim the necessary documentation
such as the part number and manufacturing number of the water heater, the seller's invoice and that of the executing license holder as
well as a description of the malfunction for a laboratory study of the appliance in question (absolutely required, since a specialist will study
the appliance and analyze the cause of failure) be provided. To prevent misidentification of the water heater during transport, it must be
marked with a highly visible and legible marking (preferably including address and signature of the end customer). Corresponding picto-
rial documentation indicating the extent of the damage, the installation (cold water line, hot water outlet, heating outgoing and return,
safety fixtures, expansion tank if present) as well as the defect location on the water heater is also required. Furthermore the manufacturer
reserves the express right to require that the purchaser provide all the documents and equipment and equipment parts necessary for
clarification. The prerequisite for performing services under the title of product liability is that it is the claimant's obligation to prove that
the damage was caused by the manufacturer's product. Damage compensation according to the Austrian Product Liability Law is subject
to a 500 Euro deductible. Until the entire matter is clarified and the circumstances as well as determination of the causal factors are estab-
lished, the manufacturer is held faultless. Non-observance of the operating and installation guide and/or the relevant norms is considered
negligent and will result in a liability disclaimer within the scope of compensation for damages.
The illustrations and data are not binding and may be modified without notice when technical improvements are made.
Subject to printing errors and technical changes.
04-2014
Id.Nr. 246265-1 / 1828
21

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