Troubleshooting - VQ OrthoCare BioniCare Manual De Instrucciones

Troubleshooting

Problem: BioniCare Generator displays the "OPEN" message.
This is a common occurrence that can be easily corrected. The OPEN
message is an indication that there is an incomplete circuit within the
electrical system. The circuit consists of the BioniCare Generator, Wire
and electrodes and connection to your skin. If one piece of this circuit
is not connected, the BioniCare Generator will read OPEN. The likely
suspects are the Wires or electrodes.
1. Check all connections to the electrodes and BioniCare Generator.
2. Be sure the correct side (clear backing side) of the electrodes is
facing the skin.
3. Check the Wires to be sure there are no frayed ends and that they a
re secured to the electrodes. If your Wire is frayed, in the US, contact
Patient Services for a replacement. Outside the US, please contact the
provider that delivered your BioniCare System.
4. Consider the last time you replaced the electrodes; if they no longer
adhere to your skin, it is probably time to order new ones. If after
you've checked these solutions the BioniCare Generator still reads
OPEN, phone Patient Services.
Problem: Your skin has a rash or irritation.
To prevent escalation of the rash, immediately stop using the device
until the rash or irritation clears up. If possible, determine the source
of the problem. The electrode is the most likely cause in nearly all cases.
Some patients may be allergic to the Wrap or brace liner fabric. In all
cases, stop using the device until the rash is gone. Once your rash has
completely healed, resume treatment. If the rash re-appears, in the US,
call our Patient Services Center toll-free at 800.444.1456. Outside the
US, please contact your BioniCare provider or your healthcare practitioner.
Warning: Continued use of the device with a rash may worsen the condi-
tion to the point of causing blisters, open sores or infection. Notify your
physician if your rash has worsened even after you've stopped using the
device.
BioniCare Knee System
®
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