DOORS AND LEVELING
Doors are difficult to open
Doors will not close
completely
Doors appear to be uneven
Refrigerator rocks and
is not stable
ICE AND WATER
Ice maker is not producing
ice, not producing enough ice,
or producing small/hollow ice
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Possible Causes and/or Recommended Solutions
Gaskets are dirty or sticky: Clean the gaskets and contact surfaces with mild soap and
■
warm water. Rinse and dry with a soft cloth.
Door is blocked open: Move food packages away from the door. Make sure all bins and
■
shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors need to be aligned, or refrigerator needs to be leveled: See the leveling and door
■
alignment instructions.
Refrigerator is not level: To stabilize the refrigerator, remove the base grille and lower the
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leveling feet until they touch the floor. See the leveling and door alignment instructions.
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
Possible Causes and/or Recommended Solutions
Refrigerator is not connected to a water supply, or the water supply shut-off valve is not
■
fully turned on: Connect the refrigerator to a water supply and make sure the water shut-off
valve
is fully open.
Kink in the water source line: A kink in the water line can reduce water flow, resulting in
■
decreased ice production, small ice cubes, and/or hollow or irregular-shaped ice. Straighten
the water line.
Ice maker is not turned on: Turn on the ice maker. See the "Ice Maker and Storage Bin"
■
section.
New installation: After connecting the refrigerator to a water source, flush the water system.
■
(See the "Water and Ice Dispensers" section.) Wait 24 hours for ice production to begin. Wait
72 hours for full ice production. Discard the first three batches of ice produced.
Large amount of ice was recently removed: Allow sufficient time for the ice maker to
■
produce more ice.
Ice is jammed in the ice maker ejector arm: Remove ice from the ejector arm using a
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plastic utensil.
Inadequate water pressure: Verify that the household has adequate water pressure. See the
■
"Water Supply Requirements" section.
Water filter is installed incorrectly: Make sure the filter is properly installed. See the "Water
■
Filtration System" section.
A reverse osmosis water filtration system is connected to your cold water supply: This
■
can decrease water pressure. See the "Water Supply Requirements" section.
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
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