After-Sales Service And Advice On Using Products - Bosch PSM 18 LI Manual Original

After-sales service and advice on using products

Our after-sales service can answer questions concerning
product maintenance and repair, as well as spare parts. You
can find exploded drawings and information on spare parts
at: www.bosch-pt.com
The Bosch product use advice team will be happy to help you
with any questions about our products and their accessor-
ies.
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the type plate of
the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or ar-
range the collection of a product in need of servicing or re-
pair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-mail: bsctools@icon.co.za
Bosch Power Tools
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Dan-
gerous Goods Legislation requirements. The batteries are
suitable for road-transport by the user without further re-
strictions.
When shipping by third parties (e.g.: by air transport or for-
warding agency), special requirements on packaging and la-
belling must be observed. For preparation of the item being
shipped, consulting an expert for hazardous material is re-
quired.
Dispatch battery packs only when the housing is undam-
aged. Tape or mask off open contacts and pack up the bat-
tery in such a manner that it cannot move around in the
packaging. Please also observe the possibility of more de-
tailed national regulations.
Disposal
The machine, rechargeable batteries, ac-
cessories and packaging should be sorted for
environmental-friendly recycling.
Do not dispose of power tools and batteries/
rechargeable batteries into household waste!
Only for EU countries:
According to the Directive 2012/19/EU, power tools that
are no longer usable, and according to the Directive
2006/66/EC, defective or used battery packs/batteries,
must be collected separately and disposed of in an environ-
mentally correct manner.
Battery packs/batteries:
Li-ion:
Please observe the notes in the section on transport (see
"Transport", page 17).
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