Troubleshooting - Satelec ProphyMax Manual De Uso

7. Troubleshooting

Fault Possible cause
Does not operate. Unplugged or defective mains cord.
(general)
Fuses blown.
Defective wall power outlet.
Device switched off (0).
Footswitch disconnected and/or defective.
No water but ultrasound No water in the water supply.
working.
Water inlet pipe not connected.
Incorrect spray setting.
Handpiece and/or tip blocked.
Water not atomized by the Unsuitable treatment or tip, or selected ultrasound power
ultrasound. too low.
Tip not tightened correctly.
Bent or worn tip.
Incorrect use of the handpiece and/or the tip.
Faulty contact between the handpiece and its connector.
Water present in the handpiece connector.
Ultrasound too strong or too Power not set correctly in relation to treatment.
weak.
Tip not tightened correctly.
Bent or worn tip.
Incorrect use of the handpiece and/or tip.
10
Solution
Check and/or replace the mains cord.
Replace the fuses.
Contact your electrician.
Set the switch to the on position (I).
Check and/or replace the footswitch.
Contact your approved installer.
Connect the water inlet.
Adjust the setting.
Disconnect the handpiece and check if water is coming out of the cord:
- if not, return the device to Satelec After Sales Service;
- if it is, unscrew the tip from the handpiece, using the syringe blow air through
the tip and the handpiece. If the problem persists, return to Satelec After
Sales Service.
Change the treatment or tip or adjust the ultrasound.
Re-tighten the tip.
Replace the tip.
Refer to the instructions.
Push the handpiece into the connector more firmly, without turning it.
Dry the connector. Where there are black marks between the pins of the
connector and/or the contacts of the handpiece, return to Satelec After Sales
Service.
Adjust the power (see instructions).
Re-tighten the tip.
Replace the tip.
Refer to the instructions.