Samsung NX58H9950W Serie Manual Del Usuario página 51

Troubleshooting
Problem Possible cause
Surface The control knob is not set
burners do not properly.
light.
The burner caps are not in
place.
The burner base is misaligned.
Surface burner The control knob has been left
clicks during in the LITE position.
operation.
The burners Surface burner components
do not burn and caps are not assembled
evenly. correctly and level.
Surface burners are dirty.
Very large or Wrong orifice is assembled.
yellow surface
burner flames.
Surface The oven door lock is turned
burners light on.
but oven
burners do not
light.
Gas Pressure Regulator
shut off switch is in the 'off
position.
Action
Push in the control knob and
turn it to the LITE position.
Clean the electrodes.
Put the burner cap on the
burner head. Align the burner
base.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks,
contact a service technician.
See page 46.
Clean surface burner
components. (See page 45.)
Check the burner orifice size
and contact your installer if
you have the wrong orifice
(LP gas instead of natural gas
or natural gas instead of LP
gas).
The display will show the
Lock icon. Hold the oven door
open and press the START/
SET button for 3 seconds. The
oven will beep and the Lock
icon will turn off.
Call a qualified service
technician.
Oven
Problem Possible cause
The oven You have a function
control beeps information code. See the
and displays Information codes chart on
an information page 56.
code.
Very large or The oven burner air
yellow oven adjustment shutters need to
burner flames. be adjusted.
Gas supply is not properly
connected or turned on.
Wrong orifice is assembled.
Oven Oven thermostat needs
temperature is adjustment.
too hot or cold.
Action
Press the OFF/CLEAR button
and restart the oven. If the
problem persists, disconnect
all power to the range for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Call for a qualified service
technician.
See the Installation
Instructions that came with
your range.
Check the burner orifice size
and contact your installer if
you have the wrong orifice
(LP gas instead of natural gas
or natural gas instead of LP
gas).
See page 38.
English 51