Before You Call for Service
For most concerns, try these
first:
•
Check if oven controls have been prop-
erly set.
•
Check to be sure plug is securely in-
serted into receptacle.
•
Check or re-set circuit breaker. Check or
replace fuse.
•
Check power supply.
Surface or oven elements fail
to operate or heat food.
•
Check if surface and/or oven controls
have been properly set. See pgs. 3 & 8.
•
Check if oven door is unlocked after self-
clean cycle. See pg. 13.
•
Check if oven is set for a delayed cook or
clean program. See pgs. 11 & 13.
•
Check if coil element is properly installed
or needs to be replaced. See pg. 5.
Glass-ceramic surface shows
wear.
1. Tiny scratches or abrasions.
•
Cooktop and pan bottom are clean.
Do not slide glass or metal pans
across top. Make sure pan bottom is
not rough. Use the recommended
cleaning agents. See pg. 14.
2. Metal marks.
•
Do not slide metal pans across top.
When cool, clean with Cooktop
Cleaning Creme. See pg. 14.
3. Brown streaks and specks.
•
Spills not removed promptly. Wiping
with soiled cloth or sponge. Pan
bottom not clean.
4. Areas with a metallic sheen.
•
Mineral deposits from water and food.
5. Pitting or flaking.
•
Sugary boilovers that were not
removed promptly. See pg. 14.
Baking results are not as
expected or differ from previ-
ous oven.
•
Check the oven temperature selected.
Make sure oven is preheated when recipe
or directions recommend preheat.
17
•
Make sure the oven vent has not been
blocked. See pg. 9 for location.
•
Check to make sure range is level.
•
Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often "drifts" and may
become hotter or cooler. See pg. 7 for
instructions on adjusting the oven tem-
perature. NOTE: It is not recommended
to adjust the temperature if only one or
two recipes are in question.
•
Use correct pan. Dark pans produce dark
browning. Shiny pans produce light
browning. See "Cooking Made Simple"
booklet for more information on
bakeware.
•
Check rack positions and pan placement.
Stagger pans when using two racks. Al-
low 1-2 inches between pans and oven
wall.
•
Check the use of foil in the oven. Never
use foil to cover an entire oven rack.
Place a small piece of foil on the rack
below the pan to catch spillovers.
Food not broiling properly or
smokes excessively.
•
Check oven rack positions. Food may be
too close to element.
•
Broil element was not preheated.
•
Aluminum foil was incorrectly used.
Never line the broiler insert with foil.
•
Oven door was closed during broiling.
Leave the door open to the first stop
position (about 4 inches).
•
Trim fat from meat before broiling.
•
A soiled broiler pan was used.
Oven will not self-clean.
•
Check to make sure the cycle is not set
for a delayed start.
•
Check if door is closed.
Oven did not clean properly.
•
Longer cleaning time may be needed.
•
Excessive spillovers, especially sugary
and/or acidic foods, were not removed
prior to the self-clean cycle.
Oven door will not unlock
after self-clean cycle.
•
Oven interior is still hot. Allow about
one hour for the oven to cool after the
completion of a self-clean cycle. The door
can be opened when the LOCK indicator
word is not displayed.
Moisture collects in oven or
on oven window.
•
This is normal when cooking foods high
in moisture.
•
Excessive moisture was used when clean-
ing the window.
There is a strong odor or light
smoke when oven is turned
on.
•
This is normal for a new range and will
disappear after a few uses. Initiating a
clean cycle will "burn off" the odor more
quickly.
•
Turning on a ventilation fan will help
remove the smoke and/or odor.
•
There are excessive food soils on the
oven bottom. Use a self-clean cycle.
"F" plus a number appears in
the display.
•
This is called a fault code. If a fault code
appears in the display and beeps sound,
press the Cancel pad. If the fault code
and beeps continue, disconnect power
to the appliance. Wait a few minutes,
then reconnect power. If fault code and
beeps still continue, disconnect power
to the appliance and call an authorized
servicer.
•
If the oven is heavily soiled, excessive
flare-ups may result in a fault code dur-
ing a clean cycle. Press Cancel pad and
allow the oven to cool completely. Wipe
out the heavy soil and reset the clean
cycle. If the fault code and beeps still
continue, disconnect power to the appli-
ance and call an authorized servicer.