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we've got solutions
Note: The voice prompts are only in English.
My headset will not enter pairing mode
Make sure that any devices previously paired with the
headset are turned off. If the status light is flashing in
blue, first turn off the other device, then turn the
headset off and on. The status light becomes steadily
lit in blue and you hear "ready to pair".
My phone doesn't find my headset when searching
Make sure the status light on your headset is steadily
lit in blue when your phone is searching for devices. If
not, press and hold the Call button and both Volume
buttons until you hear "ready to pair".
My headset worked before but now it's not
working
Make sure your phone is on and the Bluetooth feature
is turned on in your phone. If the Bluetooth feature
was turned off or was turned on only temporarily, you
may need to restart the Bluetooth feature and pair your
phone and headset again (see "Pair & connect" on
page 7).
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