12. Support information
If you have questions about your product or problems, please proceed as follows:
Carefully read the operating instructions.
■
Take a look at our FAQ section of our website, where you will find answers
■
to the most frequently asked questions about your product.
Check whether you have entered the correct settings on your device using
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the product features and functions as points of reference.
Consult the respective product detail page for up-to-date information on
■
your product.
If you have taken these measures and the problem persists, please contact our
service team directly.
Our professional service employees will discuss all of the additional necessary
steps with you and provide individual support to help you quickly and easily
continue to address your concern.
Directly contacting us, the manufacturer, via our service hotline or by filling out
our service form allows us to address your concern more quickly and allows you
to benefit from high-quality consulting and support.
You can find out how to reach our service team here:
www.trekstor.de/support
13. Statement of Compliance with EU Directives
The manufacturer hereby confirms that the i.Gear SSD-Stick Prime Duo
complies with the requirements and other relevant provisions of Directive
2014/30/EU.
14. Federal Communications Commission notice (US)
This Class B digital apparatus complies with, as applicable, Part 15 of the U.S.
Federal Communications Commission (FCC) rules. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
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