ENGLISH
24
Problem
The adapter/
appliance becomes
warm during
charging.
I have switched on
the appliance but I
cannot increase or
decrease the light
intensity.
The 'ready to flash'
light does not
work when I place
the appliance on
the skin.
-
Fragile device.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Possible cause
Solution
This is normal.
No action required.
The appliance
To reset the appliance, switch off the appliance and
has to be reset.
then switch it on again. If you still cannot adjust the light
intensity, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
You have not
Place the appliance at a 90° angle onto the skin in such a
properly placed
way that all 4 sides of the integrated safety system touch
the appliance on
the skin. Then check if the 'ready to flash' light lights up white
the skin.
continuously and press the flash button.
If this does not work, place the appliance on a part of
your body where it is easy to establish full skin contact, for
example on your lower arm. Then check if the 'ready to
flash' light works. If the 'ready to flash' light still does not start
blinking when you place the appliance on the skin, contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre.