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C ARE AN D CLEA N IN G
1. Unplug the appliance and detach any attachments from the motor base.
Caution: Take care when cleaning the blades and disks as they are
extremely sharp.
2. Wipe motor base and lid with a soft damp cloth. Do not use abrasive cleaners or steel
wool. Never immerse motor base in water or any other liquid. Do not place motor base or
immersion blender in dishwasher.
3. Hand wash all other parts in hot soapy water. Rinse and dry thoroughly
4. You may wash accessory parts and bowls in a dishwasher; top shelf only. If you use a
dishwasher, the harsher environment inside the dishwasher may affect the surface finishes
over time.
5. Quick Wash for accessories: Attach accessory part to motor base and insert into jar
of water. Press on for 5 seconds to remove any food on the blade and continue any
additional processing.
6. When dry, reattach blade covers and store all accessories on the storage base.
TR O UB L ESHO OTIN G
PROBLEM
Blades don't turn
when processing
Unable to lock lid
into place
Shredding disk slows
down when in use
Motor sounds like it
is not able to process
load
If additional assistance is needed, please contact our consumer service team at
SOLUTION
May be too much food in bowl; reduce quantity.
Pieces of food may be too large, cut to smaller
size.
Ensure the appliance is assembled properly and
locked into place.
Spindle may be out of position. Remove lid,
straighten spindle and ensure centered on metal
post. Reattach lid.
Food may be stuck underneath any blades
preventing the lid from locking into place. Turn
off the appliance, unplug, and remove the food
with a spatula or utensil and continue.
Shredded food has exceeded Max level. Empty
bowl and continue to shred.
Too much force is being used when shredding.
Reduce force when pushing.
Speed may not be correct. Refer to processing
guide for correct speeds.
Quantity of food may be too much.
1-800-231-9786.
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