Maintenance And Service; Maintenance And Cleaning; After-Sales Service And Application Service - Bosch GSH 11 E Professional Manual Original

OBJ_BUCH-66-009.book Page 13 Monday, September 12, 2016 1:00 PM
Sharpening Chisels (see figure C)
Good results are only achieved with sharp chisels; therefore,
sharpen the chiselling tools in good time. This ensures a long
service life of the tools and good working performance.
Re-sharpening
Sharpen chiselling tools using grinding wheels (e. g. ceramic
bonded corundum wheel) with a steady supply of water. Ref-
erence values are shown in the figure. Take care that no an-
nealing coloration appears on the cutting edges; this impairs
the hardness of the chiselling tools.
For forging, heat the chisel to between 850 and 1050 °C
(bright red to yellow).
For hardening, heat the chisel to approx. 900 °C and quench
in oil. Then anneal in an oven for approx. one hour at 320 °C
(annealing colour = light blue).

Maintenance and Service

Maintenance and Cleaning

 Before any work on the machine itself, pull the mains
plug.
 For safe and proper working, always keep the machine
and ventilation slots clean.
 A damaged dust protection cap should be changed im-
mediately. We recommend having this carried out by
an after-sales service.
If the replacement of the supply cord is necessary, this has to
be done by Bosch or an authorized Bosch service agent in or-
der to avoid a safety hazard.
Service Indicator 6
When the carbon brushes are worn out, the machine switches
itself off. This is indicated approx. 8 hours beforehand by the
lighting or blinking of the service indicator 6. The machine must
then be sent to an after-sales service agent. Addresses are listed
in the Section "After-sales Service and Application Service".

After-sales Service and Application Service

Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. Exploded views and information on spare parts can
also be found under:
www.bosch-pt.com
Bosch's application service team will gladly answer questions
concerning our products and their accessories.
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the nameplate of
the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Bosch Power Tools
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
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