9. WHAT DO I DO IF ...?
Fault
... the beam does not
move when the scale is
loaded?
... the scale is not dis-
playing plausible values?
10.SERVICING/SUBSEQUENT VERIFICATION
10.1 Information on servicing (seca 725)
Cause/Remedy
Scale is not operational
- Remove transport lock (rubber band)
- Release locking lever
Scale is not correctly aligned
- Align scale, see 5.4
Beam was not balanced before the weighing
operation
- Balancing the beam, see 6.1
Force shunt, scale is in contact with a wall or the
housing is abutting something (e.g. a towel)
- Increase distance from wall
- Set up scale so that only the device feet are in
contact with the floor
Force shunt, an additional weight (e.g. towel) is in
contact with the surface on which the scale is
standing
- Ensure that additional weights are only on the
tray
The product must be set up carefully and serviced reg-
ularly. Depending on how frequently the product is
used, we recommended servicing at intervals of 3 to 5
years.
NOTICE!
Incorrect measurements as a result of poor
servicing
– Have servicing and repairs carried out
exclusively by seca service or by an
authorized service partner.
– You can find service partners in your area at
www.seca.com or by sending an e-mail to
service@seca.com.
English
What do I do if ...? • 41