Troubleshooting; Customer Support - Leviton evr-green EVR30-B1C Guia De Instalacion

Troubleshooting

SITUATION
1. Make sure the AC power input is connected correctly.
Power indicator
does not 2. Power cycle the AC charger.
illuminate
3. If the problem persists, contact Technical Services.
1. Make sure the charging plug is inserted firmly in the EV charging inlet.
Charging
2. If the charging indicator does not illuminate after 10 seconds, power cycle the AC
indicator does
charger and plug in the charging plug again.
not illuminate
3. If the situation persists, contact Technical Services.
1. There is a temporary error. Wait until the temporary error is resolved and the
Fault indicator
charger returns to normal status. This usually takes less than 10 seconds.
starts to flash
in red while 2. If the status indicator doesn't return to green, power cycle the charger.
charging
3. If the situation persists, contact Technical Services.
1. There is a critical error (CCID trip or relay failure).
2. Unplug the charging connector.
Fault indicator
is in solid red
3. Power cycle the charger.
4. If the situation persist contact Technical Services.

Customer Support

For Technical Assistance Call:
1-800-824-3005 (USA Only)
1 800 405-5320 (Canada Only)
For additional products and information, please visit our website at:
www.leviton.com.
If product is damaged or not operational, submit receipts along with your claim
package to
Leviton Manufacturing Co., Inc., ATTN: CQA
201 North Service Road
Melville, NY 11747
ACTION
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